Paint and Panel Process
- When the damaged vehicle arrives, the client is assisted in filling out the necessary paperwork and is informed of the process in which their vehicle will be returned to a perfectly painted and repaired state
- Evaluation of the vehicle is made in our workshop
- A service vehicle is offered to the client if required
- Parts are sourced for pricing and availability
- Images of damage and general vehicle condition are taken
- An estimate for the cost of repairs is made through our Auto Quote Estimating System
- A free quote is then formatted
- If the insurance claim has not been made we help the client fill out the required forms and pass the correct information on to the insurance company.
- Once we have authorisation from the insurance company, work can begin. All Information is submitted through the internet to insurance companies for authorisation
- The repair process begins once authorisation is confirmed. The vehicle is then:
- Stripping down
- Repairing
- Preparing
- Painting and Reassembling
- Panels are repaired and painted – clear paint is added to protect the vehicle from Ultraviolet rays & durability
- The vehicle is re - assembled once it passes our quality control check
- The client is informed of progress or delays and kept informed of any alterations to the expected completion date
- Grooming of the vehicle is carried out ensuring it leaves our workshop in prime condition
- The client arrives to pick up the vehicle and is talked through the repairs if the client desires. If required the car can be delivered to the client.
- Once the client has signed all necessary paperwork they are given a company key ring, pamphlet, calculator and any relevant insurance information
- The insurance company is now invoiced once the repairs are completed
